Cookie Policy
Understanding How We Use Tracking Technologies on Skillquest
Last Updated: January 15, 2025
What Are Cookies and Tracking Technologies?
Cookies are small text files that websites store on your device when you visit them. They're like digital bookmarks that help websites remember information about your visit, making your browsing experience more personalized and efficient. At Skillquest, we use various tracking technologies to enhance your learning experience and improve our financial forecasting platform.
Beyond traditional cookies, we also employ web beacons, pixel tags, and local storage technologies. These tools work together to collect information about how you interact with our website, helping us understand user behavior patterns and optimize our educational content delivery. Think of them as helpful assistants that remember your preferences and make your return visits more seamless.
Our tracking technologies operate transparently and are designed to respect your privacy while providing valuable insights that help us serve you better. We believe in being upfront about what information we collect and how we use it to improve your experience on skillquest.com.
Essential Cookies
These cookies are absolutely necessary for our website to function properly. They enable core features like secure login, session management, and basic navigation throughout our financial forecasting platform.
Examples Include:
Authentication tokens, session identifiers, security preferences, and basic functionality settings
Functional Cookies
These cookies remember your choices and preferences to provide a more personalized experience. They help us tailor content to your learning style and remember your dashboard configurations.
Examples Include:
Language preferences, dashboard layouts, course progress tracking, and personalized content recommendations
Analytical Cookies
We use these cookies to understand how visitors interact with our website. This information helps us analyze user behavior patterns and improve our educational content and platform functionality.
Examples Include:
Page visit statistics, user flow analysis, feature usage metrics, and performance monitoring data
Marketing Cookies
These cookies help us deliver relevant educational content and course recommendations based on your interests. They also help us measure the effectiveness of our marketing campaigns.
Examples Include:
Course recommendation tracking, content personalization data, and educational campaign effectiveness metrics
How We Use Your Information
The information we collect through tracking technologies serves multiple purposes, all designed to enhance your learning experience on our financial forecasting platform. We take a thoughtful approach to data usage, ensuring that every piece of information collected serves a meaningful purpose in improving your educational journey.
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Personalized Learning Experience
We analyze your course progress and learning patterns to recommend relevant financial forecasting modules and adjust content difficulty based on your skill level.
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Platform Performance Optimization
By monitoring how users navigate our platform, we identify areas for improvement and optimize loading times, especially for data-heavy financial modeling tools.
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Content Relevance Enhancement
We track which educational materials resonate most with learners to continuously refine our curriculum and develop new content that addresses real-world financial challenges.
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Security and Fraud Prevention
Our tracking helps identify suspicious activity patterns and protect your account from unauthorized access, ensuring a secure learning environment.
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Communication Customization
We use behavioral data to send you relevant course updates, new feature announcements, and educational resources that align with your learning goals.
Data Retention and Storage
We retain tracking data for varying periods depending on its purpose and legal requirements. Essential cookies typically expire when you close your browser, while functional cookies may be stored for up to 12 months to remember your preferences. Analytical data is generally retained for 24 months to provide meaningful insights into long-term usage patterns.
Marketing cookies have a shorter lifespan, usually lasting 30 to 90 days, ensuring that promotional content remains relevant and timely. We regularly review our data retention practices and delete information that is no longer necessary for providing our educational services or meeting legal obligations.
All stored data is protected using industry-standard security measures, including encryption and secure server environments. We work with trusted third-party service providers who meet strict data protection standards and are committed to safeguarding your information.
Managing Your Cookie Preferences
You have complete control over how cookies are used on your device. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or notify you when websites want to store cookies on your device. Keep in mind that disabling certain cookies may affect your ability to use some features of our platform.
Browser-Specific Instructions
Each browser handles cookie management differently. Here's how to access cookie settings in popular browsers:
Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Cookies and website data
Edge
Settings → Cookies and site permissions → Cookies and site data
If you choose to disable cookies entirely, you may still access most of our educational content, but some interactive features and personalization options may not function properly. We recommend allowing essential cookies to ensure optimal platform performance while customizing settings for other cookie types based on your privacy preferences.
Third-Party Services and Integration
Our platform integrates with carefully selected third-party services to enhance your learning experience. These may include analytics providers, content delivery networks, and educational tool integrations. Each third-party service operates under its own privacy policy and cookie practices, which we encourage you to review.
We maintain strict standards for third-party partnerships, ensuring that any external services we use comply with data protection regulations and align with our commitment to user privacy. These integrations help us provide advanced features like real-time financial data feeds, interactive modeling tools, and comprehensive progress tracking.
When you interact with third-party content or tools embedded in our platform, those services may place their own cookies on your device. We provide clear indicators when third-party services are active and give you control over these interactions whenever possible.
Updates to This Policy
We regularly review and update this Cookie Policy to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform. Minor updates, such as clarifications or formatting improvements, may be made without specific notification.
We encourage you to review this policy periodically to stay informed about how we use tracking technologies. The "Last Updated" date at the top of this page indicates when the most recent changes were made. Your continued use of our platform after policy updates constitutes acceptance of the revised terms.
We believe in transparency and will always explain the reasoning behind policy changes that affect how we collect or use your information. Our goal is to maintain your trust while adapting to evolving privacy standards and technological capabilities.
Questions About Our Cookie Policy?
We're committed to transparency about our data practices. If you have questions about how we use cookies or want to exercise your privacy rights, don't hesitate to reach out to our team.
Email Us
contact@skillquest.com
Call Us
+27 81 049 0666
Visit Us
21 Lincoln Rd, Woodlands
Pietermaritzburg, 3201